Effective date: January 7, 2026
Last updated: January 7, 2026
This Privacy Policy explains how Aica Mugi Indonesia (“we”, “us”, or “our”) collects, uses, discloses, and protects your information when you visit https://aicamugi.com and use our services. If you have questions, contact us at aica.mugi@aica-ap.com.
This Policy applies to information we collect online through our website, contact forms, newsletters, and related digital services. It does not cover third‑party sites we link to or information collected offline unless stated otherwise.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We collect information in the following categories:
Personal Information: name, company, job title, email address, phone number, billing/shipping address.
Account & Communication Data: inquiries, support requests, and correspondence history.
Technical & Usage Data: IP address, device/browser type, pages viewed, referring/exit pages, date/time, interaction events, cookies and similar technologies.
Marketing Preferences: newsletter opt‑ins/opt‑outs, event registrations, and campaign interactions.
We use information to:
Provide and improve services (operate the site, enhance functionality and security).
Communicate (respond to inquiries, send transactional notices, provide updates you request).
Marketing (with consent or as permitted) (send newsletters, product updates, event invitations; you can opt out anytime).
Analytics (measure performance, diagnose issues, improve user experience).
Compliance & Protection (detect, prevent, and respond to fraud, abuse, security incidents; comply with legal obligations).
Depending on your location, we rely on one or more of: consent, contract, legitimate interests (e.g., site security, customer service), legal obligation, and vital interests.
We use cookies and similar technologies to remember settings, improve performance, and analyze usage. You can manage cookies via your browser settings and consent tools on our site. Disabling certain cookies may affect functionality. See our Cookie Notice for details.
Our site may include links to third‑party websites or embedded content. Those providers have their own privacy practices; we are not responsible for their policies.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We may share information with:
Service providers (hosting, analytics, CRM, email delivery) under contracts that protect your data.
Business partners and distributors to fulfill requests you make.
Authorities when required by law or to protect rights, safety, and property.
Corporate transactions (merger, acquisition, restructuring) where information may be transferred subject to safeguards. We do not sell personal information.
We retain information only as long as necessary for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.
Subject to applicable law, you may have the right to:
Access and obtain a copy of your personal information;
Correct inaccurate or incomplete information;
Delete your information;
Object to or restrict processing, including direct marketing;
Withdraw consent where processing is based on consent;
Port data to another service. To exercise rights, contact aica.mugi@aica-ap.com. We may need to verify your identity.
We implement administrative, technical, and physical safeguards to protect information, including encryption in transit, access controls, and regular monitoring. No method of transmission or storage is 100% secure.
Our site may not respond to browser Do Not Track (DNT) signals. Where required, we honor recognized preference signals for opt‑out of certain data sharing via our consent tools.
Our site may include links to third‑party websites or embedded content. Those providers have their own privacy practices; we are not responsible for their policies.
We may update this Policy from time to time. The “Last updated” date shows the latest revision.
PT AICA MUGI INDONESIA
Jl Pulau Bangkalan 1, Kawasan Industri Medan I, Saentis, Percut Sei Tuan, Deliserdang, Sumatera Utara, Indonesia
Email: aica.mugi@aica-ap.com
Phone: +62 61 6852840